The process
How it works — with real numbers
Ordering from a garment factory follows a fixed sequence: inquiry, quote, sample, approval, production, inspection, shipping. First-time importers deserve that map with real numbers on it. Here is our whole process, inquiry to delivery, with the days each stage actually takes — and a FAQ where every answer is a number, not “contact us”.
-
Step 1 · Day 0–1
Brief & quote
Share your tech pack, designs or a reference, with target quantities. We confirm fabric, fit and what’s buildable, and reply with MOQ, price and lead time — usually within 24 hours.
-
Step 2 · Day 1–5
Pattern & CAD
Our Optitex CAD team drafts and grades the pattern and builds an efficient marker — cleaner fits, less fabric waste.
-
Step 3 · Day 7–14
Sample & approval
We make your pre-production sample to spec and revise until you sign it off. Nothing cuts to bulk before you approve.
-
Step 4 · Week 3–4
Source & cut
Fabric and trims are sourced and inspected, then cut to the approved consumption. Every bundle gets a QR ticket.
-
Step 5 · Week 4–7
Sew & inspect
Sewn on our 150+ machine knit line under in-line checks, then a final AQL 2.5 inspection. Your third-party inspector is welcome.
-
Step 6 · Day 40–50
Pack, document & ship
Ratio-packed and carton-marked to your spec, with commercial invoice, packing list and the REX statement on origin for 0% duty. Sea via Kolkata / Visakhapatnam, or air.
- MOQ
- From 1,000 pcs
- Per style / colour
- Lead time
- Sample 7–14 d · Bulk 40–50 d
- After sample approval
- Incoterms
- EXW · FOB · FCA
- FOB Kolkata by sea · FCA Kathmandu by air
- Payment
- Staged · L/C
- Balances against inspection & shipping documents
0101 · Within 24 hours
Inquiry
Send a tech pack, a reference garment, or even a photo with a target price — plus quantities per style. We reply within 24 hours, Sunday to Friday, with any questions and a clear next step.
0202 · 2 working days
Quote
A line-item quote — fabric, trims, CMT, packing — at your Incoterm (EXW Gaindakot or FOB Kolkata), with MOQ, lead time and landed-cost guidance for your market. No mystery numbers.
0303 · 7–14 days + courier
Sampling
We develop your pre-production sample: fabric, fit and finish to your spec, with lab dips for colour approval. Samples and courier are charged and credited against your bulk order. Revise until it’s right.
0404 · Same week
Approval and order
You approve the pre-production sample in writing — it becomes the contract standard we keep on file. Payment is staged: a deposit by bank transfer, with the balance against inspection and shipping documents. Letters of Credit are accepted through our Nepali bank on larger orders.
0505 · 40–50 days
Production
Fabric is prepared to your approved lab dip, then cut, sewn and finished on our 150+-machine floor — capacity 26,000–30,000 pieces a month, one dye lot per order. Bulk takes 40–50 days from sample approval. Any printing or embroidery is handled by trusted partner decorators, coordinated by our team.
0606 · Before anything ships
Quality control
In-line checks during sewing and a final AQL 2.5 inspection (or your specified level) against your approved sample. Buyer-appointed third-party inspection is welcome — we’ll schedule it, not dodge it.
0707 · Sea 6–8 weeks · Air about 1 week
Shipping and documents
Sea freight routes via Kolkata — roughly 6–8 weeks to the UK and EU, 7–10 to North America, from our gate. As a REX-registered exporter we put the EU and UK statement on origin on every invoice, and supply the origin documents Japan requires. For Canada we sign CBSA Form B255, the exporter’s certificate of origin.
Questions
Straight answers.
What is your minimum order quantity?
How long does a first order take, end to end?
What do samples cost?
What are your payment terms?
What duty will I pay?
What capacity do you have?
Can you sew in my labels?
How do I verify you’re real before ordering?
Namaste — let’s talk
Tell us what you want to make.
Send a tech pack, a photo or just an idea. You’ll hear back from the people who run the floor — usually within 24 hours, Nepal time.